We offer you a minimum work-hour guarantee of 36 hours per week. This means if we cannot offer you work, you will still be paid 36 hours! This is based on an average of a period (4 weeks). In other words, it is calculated whether you have been offered at least 144 hours of work in a 4-week period. If this is not the case, we will supplement these hours with guarantee hours. However, if you refuse offered work yourself, you are not entitled to the work-hour guarantee in that period.