We offer you a guaranteed minimum of 36 working hours per week. This means that if we cannot offer you work, you will still be paid for 36 hours! This is based on an average over a period of 4 weeks. In other words, it is calculated whether you have been offered a minimum of 144 hours of work in a period of 4 weeks. If this is not the case, we will supplement these hours with guaranteed hours. However, if you refuse offered work yourself, you are not entitled to the guaranteed working hours during that period.